CESE: prioritizing AI projects in public services based on goals and respect for the law

Published on 25 February 2025

Summary

« Modernizing or reforming public services, in particular to enable their accessibility and continuity through the integration of AI, requires consideration of several fundamental questions. Why is this modernization essential: to improve service quality? to cut costs? to reduce the number of public-sector employees? By questioning the aims of the transformation, we can prioritize the most transformative projects, taking into account the ethical criteria and principles inherent in public service. »

Economic, Social and Environmental Council, 2025

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CESE: prioritizing AI projects in public services based on goals and respect for the law

« Modernizing or reforming public services, in particular to enable their accessibility and continuity through the integration of AI, requires consideration of several fundamental questions. Why is this modernization essential: to improve service quality? to cut costs? to reduce the number of public-sector employees? By questioning the aims of the transformation, we can prioritize the most transformative projects, taking into account the ethical criteria and principles inherent in public service. »

Economic, Social and Environmental Council, 2025